Terms and conditions

By browsing this website, you agree to our terms and conditions as well as our privacy policy, which contains our cookie policy.

General conditions

You may not use our products in any way that may be considered illegal in your state or jurisdiction.

You may not resell, copy, or make use of our branding, marketing, copy, designs, videos, images, or packaging without our explicit consent.

You shall provide complete billing details with correct information. Failure to do so may result in an unsuccessful delivery. Check our refund policy for failed deliveries.

We may refuse your orders at any point of time due to various logistic or payment-related issues. Unless the issue is with our communication systems, we will take care to inform you of the same.

Delivery and shipping

We offer delivery (currently) only in the city of Pune, India. Any orders placed outside this area will be rejected automatically, and a refund will be initiated in case the payment was made online.

If you wish to invite us to your city, please let us know here.

Indemnification

You agree to hold harmless BasicsBoxed, our subsidiaries, employees, and suppliers from any claims or demands, including reasonable attorneys’ fees.

Warranty and returns

We do not offer a warranty on the products inside the box. However, if a product is visibly damaged, or otherwise unusable, please send us an email at hello@basicsboxed.com and we will respond in a short while.

We have a no-return policy.

Prices and discounts

We reserve the right to change our prices at any point of time. Although rare, we will notify you of any changes well in advance to ensure that you do not suffer any unwanted consequences.

We reserve the right to cancel any discounts, cashbacks or refunds, if they are made in error by us or if you have obtained them by means of deception or fraud.

Subscriptions and payments

Upon purchasing a box from us, you authorize us to bill you on a month-to-month basis for the box you have setup. You can cancel your subscription (or pause it) at any time before the 21st of each month.